If you are having difficulties logging into the new billing system, follow these steps.
- Account Number
- Verify you are referencing the account number from your new billing statement. View billing visuals here: https://www.gofybe.com/account/view-pay-my-bill/
- Your account number is located at the top right of your new billing statement.
- If you need assistance, please email info@gofybe.com and we will gladly respond with your account number.
- Password
- Creating a password in the new billing system requires at minimum of 8 characters and must include one uppercase letter, one number, and one special character. If you are having difficulty, try a different special character.
- Need help? Please email info@gofybe.com and we will gladly assist you or you may call Customer Care at 888-461-7549.