Start with the basics:

  • Unplug your modem and router.
  • Wait 30 seconds, then plug them back in.
  • While you wait, check how many devices are connected and disconnect any you're not using.
  • If you can, move closer to your router or plug directly into it with an Ethernet cable.
  • You can also use the GoFybe Wi-Fi App to see if any devices are hogging the connection.

If buffering keeps happening after all of that, call our technical support team anytime at (888) 461-7549 — we're available 24 hours a day, 7 days a week.