Streaming and video calls are both hungry for bandwidth, and when they're competing, your video calls can pay the price. Video calls need a steady, consistent connection for both sending and receiving. When others in your home are streaming at the same time, it can eat into what's available for your call, causing freezing, lag, or choppy audio. Here are a few things that help:
- Ask others to pause their streaming during your call
- Connect your device with an Ethernet cable
- Move up to the 2Gig plan so there's enough bandwidth for everyone to do what they need at the same time