Unfortunately, Fybe has migrated to a new billing system and is no longer part of the Cooperative. Please see all the ways you may pay your bill here: https://www.gofybe.com/account/view-pay-my-bill/
Unfortunately, Fybe has migrated to a new billing system and this app is no longer connected with our new billing system. Please check out all the ways to View & Pay your bill: https://www.gofybe.com/account/view-pay-my-bill/
If you are having difficulties logging into the new billing system, follow these steps.
- Account Number
- Verify you are referencing the account number from your new billing statement. View billing visuals here: https://www.gofybe.com/account/view-pay-my-bill/
- Your account number is located at the top right of your new billing statement.
- If you need assistance, please email info@gofybe.com and we will gladly respond with your account number.
- Password
- Creating a password in the new billing system requires at minimum of 8 characters and must include one uppercase letter, one number, and one special character. If you are having difficulty, try a different special character.
- Need help? Please email info@gofybe.com and we will gladly assist you or you may call Customer Care at 888-461-7549.
If your registration link to the new Fybe billing portal has expired, please email info@gofybe.com. We will send you the link and gladly walk through any steps of the process in which you may need assistance.
Changes to Due Date: Please note the date your bill is produced will not be changing. We will continue to process bills on the 2nd, 9th, 16th, and 23rd of each month.
Where to pay your Bill:
You should receive an email with a link and instructions on how to set up your login to this new system when your bill is generated in October. Billing cycles are the 2nd, 9th, 16th, and 23rd of each month. Please wait until your bill is generated in the new system as a link will be sent at the same time via email. Once you receive your October statement and still need assistance, please email info@gofybe.com or contact Customer Care at 888-461-7549.
After October 1st, you will need to:
- Create a new login to our new billing system.
- Details of how to login, the link to the portal, and more may be found in the information above on this page.
- Re-enroll in Auto Pay or Bank Draft: These will not transfer to the new system automatically.
Fybe converted to the new billing platform on Wednesday, October 1, 2025. Details about this platform, how to login, and how to get help may be found in the details above on this page.