Services

Unlimited Long Distance phone services included continental United States. For details on international calling, please call Customer Care at 888-461-7549.

Unfortunately, we are unable to port numbers from a wireless provider to our system, as our platform does not support this type of transfer.

To see if your address is serviceable or to check the status of service in your area please visit our Check Availability link.

If your address is serviceable, you may place an order for services through our online ordering system when verifying your address.

Fybe Fiber is extremely reliable.

Unlike traditional cables or satellite signals, fiber-optic cables are not affected by weather since they are buried underground. They are also resistant to corrosion, which means fewer outages and more consistent speeds. If you’re looking for reliable internet providers in rural areas, fiber is simply the most dependable choice today. 

Fybe offers reliable internet services with speeds from 500 Mbps all the way up to 5 Gig, and those speeds are symmetrical. That means your upload and download speeds are the same. There are also no data caps and no throttling. That way, your connection performs the same no matter when you’re online. 

Fybe is one of the few providers bringing reliable rural internet to northeastern North Carolina. We serve residential and business customers across Bertie, Gates, Halifax, Hertford, Northampton counties, and more. Visit our internet service areas page to check availability at your address. 

Why Fybe?

1. 1. Local Infrastructure & Commitment: As a regional provider deeply invested in Northeast North Carolina, we've engineered our network specifically for the demands of rural connectivity. That means our reliability isn't just a promise - it's built into every mile of fiber we lay in your community.
   2. Redundancy & Uptime Guarantee: Our fiber network features built-in redundancy with multiple interconnection points, so if any single line experiences issues, your service automatically reroutes. This architecture delivers industry-leading uptime that traditional providers can't match.
   3. Customer-Centric Monitoring: We monitor your connection 24/7 through our dedicated network operations center, catching and resolving potential issues before you even notice them. When problems do occur, our North Carolina-based support team responds locally and knows your infrastructure.
   4. Comparative Advantage (Against Satellite/DSL): While satellite internet battles latency and traditional DSL struggles with distance limitations. Fybe's fiber delivers rock-solid consistency regardless of weather or geography - giving you the dependable connection your rural home or business services.
   5. Speed Consistency (Differentiator): Fiber's true reliability isn't just about staying online - it's about staying consistent. Unlike copper-based services that degrade with age and interference, fiber maintains the same lightning-fast speeds year after year, through any weather event. These additions emphasize Fybe's technical advantages, local presence, and superior infrastructure compared to competitors - all elements that drive home reliability beyond just "won't go down".

How Do You Get Reliable Internet in Rural Areas?

Getting reliable internet in rural areas starts with choosing the right type of connection. Satellite and DSL have traditionally been the go-to options for rural households, but both come with real drawbacks like slow speeds, weather disruptions, and data caps. Fiber-optic internet is faster, more stable, and doesn't have the same limitations, making it the best option for homes and businesses that depend on a steady connection.

The next step is finding a provider that serves your area. Fybe brings reliable rural internet to communities across northeastern North Carolina, with speeds from 500 Mbps up to 5 Gig, no data caps, and no contracts required. Check if Fybe is available at your address today.

Fybe offers a range of internet speeds to meet different needs including:  

• 500Mbps
• 2Gig

• 5Gig

500Mbps Plan:

• Use 3 to 5 devices simultaneously
• Stream videos in HDR or 4K HD
• Online gaming
• Work and learn from home

2Gig Plan:

• Use up to 20-30 devices simultaneously
• Streams videos in HDR or 4K HD
• Online gaming
• Work and learn from home, including video conferencing, with multiple users

5Gig Plan:

• Use up to 40 devices simultaneously
• Streams videos in HDR or 4K HD
• Online gaming
• Work and learn from home, including video conferencing, with multiple users

To receive the best experience, it is recommended you use the equipment provided by Fybe.

Download Speed: The rate at which data is transferred from the internet to the user’s device.

Upload Speed: The rate at which data is transferred from the user’s device to the internet.